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Privacy Policy

Your privacy is important to us. Here's how we protect your data.

Last Updated: 2025-09-17
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1. Introduction

Welcome to SubVault. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription management service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use our service.

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2. Information We Collect

2.1 Personal Information

We collect the following personal information:

Name and email address for account creation and communication

Payment information processed securely through our payment providers

Subscription data you choose to track in our service

Profile preferences and settings

2.2 Usage Information

We may collect non-personal information about how you use our service, including:

Device and browser information

Usage patterns and feature interactions

General location data (country/region level)

We use privacy-focused analytics (Plausible Analytics) that does not use cookies or track personal information.

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3. How We Use Your Information

We use your information to:

Provide and maintain our subscription management service

Process payments and manage your account

Send important service communications

Improve our service through usage analytics

Respond to your questions and provide customer support

Comply with legal obligations

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4. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider that implements industry-standard security measures.

All data is encrypted in transit and at rest. We implement appropriate technical and organizational measures to protect your information.

We retain your data only as long as necessary to provide our services or as required by law. You can request deletion of your account and data at any time.

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5. Third-Party Services

We work with trusted third-party services to operate our platform:

Supabase: Database hosting and user authentication

Payment processors: Secure payment processing

Plausible Analytics: Privacy-focused website analytics (no personal data tracked)

Resend: Email service communications

These providers only access your information as necessary to perform their services and are bound by strict data protection agreements.

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6. Your Privacy Rights

You have the right to:

Access the personal information we hold about you

Correct any inaccurate information

Request deletion of your account and data

Export your data in a portable format

Opt out of non-essential communications

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7. Cookies and Tracking

We use minimal cookies only for essential functionality:

Authentication and session management

Remembering your preferences

We do not use tracking cookies or third-party advertising cookies. Our analytics provider (Plausible) is privacy-focused and does not use cookies or collect personal information.

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8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

Continued use of our service after changes indicates your acceptance of the updated policy.

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9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]

We're committed to addressing your privacy concerns and will respond to inquiries promptly.

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Have Questions?

We're here to help clarify any privacy concerns you may have.

Contact Support